How a proactive strategy on risk management may help lower commercial auto insurance rates


With commercial auto insurance rates consistently increasing, many business owners are looking for any ways to reduce cost, all the while keeping their employees safe. Contrary to what most people realize, this can be addressed proactively rather than reactively.

Here are a few ways companies with commercial automobiles can manage their losses and in turn, keep insurance rates as low as possible…

• Make safety a priority: Running MVRs (Motor Vehicle Reports) prior to hiring a prospective employee is huge. This shows you factually how safe of a driver they are, which is also a reflection of their character in many ways. Staying on top of their driving records is equally as important, which can be done with ongoing MVR monitoring.

• Offer trainings and education: Distracted and Defensive Driving courses have been proven to be highly effective in encouraging techniques that promote safety and awareness. These can be made as a requirement to obtain access to a company vehicle or, similar to a CE course for a license, something that has to be maintained semi-annually or annually as a refresher. According to the NHTSA (National Highway Traffic Safety Administration), distracted driving claims 9 lives per day — approximately 3,500 per year. This data also states that more than 1,000 people are injured daily in accidents in which at least one driver was distracted. In 2019, distracted driving was a reported factor in 8.5% of fatal motor vehicle crashes. Defensive driving is just as important in recognizing accident prevention methods, identifying the importance of seat belts and always being fully aware of surroundings.

• Update your technology: We recently talked about the “tattle tales of driving habits†in telematics. Front facing cameras and GPS systems are among the most commonly used now that gain popularity by the day. Optimizing technology pays for itself in the real-time data you receive. There are also apps to detect distracted driving or disable certain modes of technology that serve as a distraction.

• Vehicle Maintenance program: Maintaining a commercial fleet can be extremely helpful in keeping everyone safe. There are apps and software programs that do the heavy lifting of this and keep check-ups consistent. Without a system in place, it’s essentially unmanageable and will be a major headache, rather than a seamless process you can count on and not have to worry about.

Having a policy in place is one of the most beneficial plans you can make and stick to. Implementing these few things can ultimately reduce the amount of claims for damages and injuries, as well as paint a picture of how you as the business owner view risk management… all things that can come full circle and help bring rates down.

Trade Tip: How to Hire & Retain the Right People in Construction


It’s no secret that in the construction industry, one of the biggest battles business owners face is finding good people and keeping them. In exploring efforts that could enhance the hiring process to be sure you’re getting the right people in the right seat from the get go, we found the following tips:

HIRING NEW FOLKS:
• Lean on local or close by schools and industry specific programs. This is a great resource because students graduate and immediately look for employment, oftentimes with the intent to stay in the community where they already have roots. A lot of times, this can start early on at the intern level, which gives a huge opportunity to mentor and mold them to become a more long-term member of your team.
• Get plugged in to apprenticeship programs that are gaining huge popularity and admitting more students constantly. These teach the perfect balance of employment and academics in certain trades so that students can learn and work at the same time.
• Consider pre-employment physicals or health screenings in addition to the drug testing, background checks, etc that you already have in your hiring process. This can paint a picture of the prospective employee’s overall health and well-being so you can be sure you’re investing in a long-term relationship and a reliable player for your team.

RETAINING THE GOOD ONES:
• Focus on culture and how your team feels over what they’re being paid. You may think they care more about their paycheck and yes, benefits are important too, but you might be surprised at how much your team culture and morale means to them. That may be flexible schedules, employee appreciation efforts, team building events or performance-based competitions and incentives.
• Emphasize and encourage training. A team that never stops learning together will always succeed. Providing them with courses and material that can make them better and help your team grow together is proof that you want them around for the long haul.
• Be transparent and celebrate the small wins. As imperative as it is to be open about and share financial information, the state of the company and growth goals, it also speaks volumes to celebrate and show appreciation for the daily strides in the right direction. The construction industry in general can easily get hung up on measuring success by landing the monster jobs but the little ones count to and as long as you’re transparent and honest, your team will buy in, feel like a piece of the puzzle and genuinely care.
• Stay on top of technology and provide your employees what they need to be efficient, safe and profitable. There are many apps and tools out there that could make jobs run more smoothly and most of the time, it’s worth the relatively small upfront cost to invest in those. Making your employees feel as if they have support in that regard alone goes a long way.
• Show how much you care. This speaks for itself but is incredibly important and should be a top priority.

It seems to save everyone time, effort, money and headache to get the right people in the right seat early on in the game. Then keep them happy and well taken care of for a long-term relationship of them serving your clients while also fostering a culture of a work family.

Is Technology the Future of Construction Site Safety?


We can all agree that safety is a huge concern in the construction industry. Out of every 5,000 private-industry worker fatalities, 20% are in construction. Contractors and subs alike are constantly looking for ways to improve their safety protocols to be more time efficient, cost effective and proactive in keeping everyone safe and healthy.

Sure, smart phones and Wi-Fi have helped. But to really address OSHA’s Fatal Four Hazards (falls, struck-by, electrocution and caught-in/between), it appears that we need to dive even deeper than just a phone or internet access. Here are some of the technology apparatuses you may see implemented, or even required, sooner than later:

WEARABLES: There are lots of companies out there developing wearable devices. Some are a small device that slips into a Velcro armband. Some consist of a safety vest and hard hat that integrates wearable computers, sensors, GPS and real-time locating systems. These can even have inflatable airbag collars should a worker fall. Some can detect and monitor vital signs or temperature. Others have a “press and record†button so voice messages can be recorded for the jobsite supervisor. We’ve seen some wearables that also detect a push or pull motion in excess of what is considered strenuous to prevent injury. It’s amazing what these devices can do, all the while being portable.

While to a worker, it may feel a bit like “Big Brotherâ€, it does not invade their privacy by recording video, sound or personal information. And from an employer’s perspective, keeping an extra watchful eye on the jobsite altogether can help predict an accident before it occurs.

DRONES: Currently, drones are being used on jobsites for everything from site surveying and inspections to creating promotional or training videos to taking daily progress photos. Drones can also be used to quickly identify potential hazards each day. They can also be used to monitor workers throughout the day to ensure everyone is working safely and wearing the proper PPE.

TELEMATICS: Telematics refers to technology such as front facing cameras, sensors, GPS, and vehicle engine diagnostics. These devices can effectively monitor driving behaviors such as location, hard braking, rapid acceleration, speeding and hard cornering. Identifying these habits is an important element of commercial auto insurance, especially given the increasing rates lately.

The results of these telematics can help determine the risk, along with appropriate pricing and proactive loss control. Some of the technology can even alert the driver itself in real-time of any unacceptable driving behaviors to prevent an accident or injury. Devices like these can be used on commercial autos or even heavy equipment on site.

SITE SENSORS: Some companies have developed site sensors that can be deployed across a construction site to monitor things like temperature, noise levels, dust particulates and volatile organic compounds to help limit exposure to workers.

The sensors are mounted throughout the site to alert workers immediately when they are at risk from permissible exposure levels being reached. Data from the sensors are collected and can be analyzed to mitigate exposure levels and keep workers safe and stay compliant with OSHA regulations.

What technology tools have you implemented on your job sites to ensure your workers are protected and keeping safety a top priority? You probably devoted a lot of time and energy in to finding good help so it’s worth the investment in technology to keep them around and well.

Payroll Tax Holiday – To opt in or to opt out?


It’s only fitting for a year like 2020 to have an unorthodox holiday come early… the payroll tax holiday! May not sound very exciting but it’s an important one with some grey area that everyone should understand fully.

Here’s a quick back story: On August 8, 2020, President Trump issued a proposal to stop withholding the 6.2% employee share of the Social Security tax. It would be for pay periods from September 1 – December 31, 2020 and only applicable to those that earn less than $104,000 annual salary ($4,000 bi-weekly). The intent behind this was to be yet another relief effort for those affected by COVID-19 and professional changes that may have caused financial strain, especially the last quarter of the year.

Sound too good to be true? Although it’s a very generous plan to help put more money in employee’s pockets, it does have to be paid back. The payback period starts January 1, 2021 and runs through April 30, 2021. That bill would most likely be in the form of a higher deduction from those paychecks, resulting in less take-home pay for those 4 months.

It’s been advised by many HR professionals to NOT elect for this as an employer or an employee. And here is why… As an employer, it is unclear if you will get stuck with the payback bill if the employee is no longer with your company during that first quarter of 2021. And as an employee, you could be charged penalties and interest if you’re unable to pay it back on time.

The White House is currently stating that they will TRY to get the deferred taxes forgiven but there is no guarantee at this time. That doesn’t seem likely as it would require new legislation and support that isn’t there since it would under fund Social Security.

The good news is that this is optional for those that think it’s a good fit and not required for the majority that will choose to pass up the offer. The only mandatory employers, as of now, are federal workers in the US government.

As always, if you have questions relating to HR and compliance for things such as this payroll tax holiday, we are happy to help find the answer for you.

What if you were told your construction company could be fined up to $132,589?


As this year’s Construction Safety Week wraps up, let’s look at some pretty staggering statistics relating to jobsite and workplace safety, as well as some new-age solutions to these age-old problems.

• The average cost of a slip or trip injury causing time away from work: $46,000 {National Safety Council}
• It is estimated that the amount of near misses that go unreported is up to 85% {MakuSafe}
• The Top 2 OSHA citations were for lack of fall protection systems and insufficient information transmitted to employers and employees regarding toxic and hazardous substances {ThinkHR}
• OSHA penalties range from $13,260 (other-than-serious & serious) to $132,589 (repeat & willful) {ThinkHR}
• 20% of private-industry worker fatalities are in construction {Big Rentz}
• Construction sees non-fatal injury rates that are 71% higher than any other industry {Accident Analysis & Prevention}

So what can we learn from all of this and how can the construction industry do better to stay safe?

• Construction companies can save $4-6 in indirect costs for every $1 invested in direct costs by evading an injury in the workplace
• Creating and implementing training programs such as how to properly wear PPE, general awareness and classes provided by OSHA would reduce the amount of employee injury but also be wise financially… Construction site injuries typically account for 6–9% of project costs, while health and safety programs only account for 2.5% of project costs
• Utilizing safety and machine operating checklists as well as hazardous material communications will facilitate consistency and reduce liability exposure
• Maintaining a safe environment will help build a positive reputation, assist with brand awareness and recruiting, and promote team morale

How does technology play a part? There are newer systems and protocols that could help prevent and protect construction companies from safety issues. Things such as:

• Wearables (think arm holster or watch) that can monitor conditions, detect slips/trips/falls quickly, report near-misses without interruption, etc.
• Digital trainings available at any time to any size group
• Live stream cameras with recording for monitoring or later verification of procedures or events
• Telematics installed on heavy equipment that could include front and rear facing cameras and operational details of the equipment
• Systems to analyze safety inspection data in order to implement change

We can all agree that safety in construction is a problem and something to take seriously. It’s a risky environment with constant movement, equipment and people coming on and off the jobsite. Taking every step possible to mitigate injuries is worth every penny these precautions could cost. What steps do you have in place for your team?